Emergency Contacts

A list of contacts to call in an emergency.

For all urgent repairs please follow the following procedure:

1) First try to contact your property manager directly.

2) If the urgent repair is after hours and you are unable to contact them, then

3) Check your Residential Rental Agreement. In “The Schedule’ of your Residential Rental Agreement are a set of Emergency Contacts that have been accepted by your Landlord. If you use these Emergency Contacts then under the Residential Tenancies Act you will be considered as following the correct process.

4) At an absolute last resort (eg. the matter is urgent and you cannot reach the Emergency Contacts in the Residential Rental Agreement then please contact the following trade’s people (Do not just look up the Yellow Pages):

Plumbing

Focus Plumbing: (03) 9471 2833 / 0418 368 934

Electrician

Murley Electrics: 0419 195 969

Locksmith

Safetec Locksmiths: 0418 558 860

Cleaners

A Clean Move: 1300 883 692

Flooded Carpet

Australian Carpet Cleaning: 0418 344 181

Roof Damage due to Storm/Earthquake etc. (After hours)

Emergency Services – Flooding/Earthquake: 13 25 00

Emergency Services – Telecommunications: (03) 8656 1200

Alpha Air – Heating/Cooling

Darren 0427 532 183